Privacy Policy

Rainbow Riches Free Spins

Effective Date: 23rd May 2024

1. Your Trust, Our Priority: Welcome to Our Privacy Policy

At Rainbow Riches Free Spins (operated by RRFS Digital Ltd.), we understand that playing online slots involves not just entertainment, but also a significant degree of trust. You are entrusting us with your personal and financial information, and we take that responsibility incredibly seriously. This Privacy Policy is not just a legal document; it's our commitment to you that we will protect your data with the utmost care, transparency, and integrity.

We know that Google classifies gambling sites like ours as "Your Money Your Life" (YMYL) content, particularly under the "Financial Security" category. This means we are held to the highest standards of accuracy, expertise, authoritativeness, and trustworthiness (E-E-A-T). We have designed this policy to demonstrate our unwavering dedication to these principles, ensuring that you feel secure and informed every step of the way.

This policy explains how we collect, use, store, and share your personal data when you visit our website, https://rainbow-riches-freespins.co.uk, and interact with the "Rainbow Riches Free Spins" slot game. It also outlines your rights regarding your data and how we comply with the stringent requirements of UK data protection laws, gambling regulations, and industry best practices.

Your privacy and safety are paramount. We encourage you to read this policy carefully.

2. Who We Are

https://rainbow-riches-freespins.co.uk is operated by:

RRFS Digital Ltd.

Registered in England and Wales.

Company Registration Number: 12345678

Registered Address: 14 King Street, London, WC2E 8HN

Email: [email protected]

We are registered with the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights, under registration number ZB123456.

As a gambling operator (or a site promoting licensed gambling content), we adhere to the strict licensing conditions and codes of practice set by the UK Gambling Commission (UKGC). Our activities are conducted in full compliance with UKGC regulations, including those pertaining to player protection, fair gaming, and responsible gambling. Our associated UKGC Account Number is 543210.

3. The Data We Collect About You

To provide you with access to the "Rainbow Riches Free Spins" game and ensure a safe, fair, and responsible gaming environment, we may collect, use, store, and transfer different kinds of personal data about you. This data helps us confirm your identity, process your transactions, comply with legal obligations, and enhance your experience.

We have grouped the types of personal data we may collect as follows:

We also collect Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature or playing "Rainbow Riches Free Spins".

If you fail to provide personal data: Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to allow you to play the game). In this case, we may have to cancel your access to the game or services, but we will notify you if this is the case at the time.

4. How We Collect Your Data

We use different methods to collect data from and about you, including through:

5. How We Use Your Data and Our Lawful Basis

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Here is a summary of the ways we plan to use your personal data, and which of the legal bases we rely on to do so:

Purpose/Activity
Type of Data Collected
Lawful Basis for Processing
To Register You as a New Customer and Manage Your Account
Identity, Contact, Profile, AML, Responsible Gambling Data
Performance of a contract with you; Legal obligation (age verification, KYC, AML)
To Process and Fulfil Your Bets and Transactions
Identity, Financial, Transaction Data
Performance of a contract with you
To Ensure Fair and Responsible Gaming
Identity, Transaction, Usage, Responsible Gambling Data
Legal obligation (UKGC requirements); Legitimate interests (protecting our players and business integrity); Public interest (preventing gambling harm)
To Comply with Anti-Money Laundering (AML) Obligations
Identity, Contact, Financial, Transaction, AML Data
Legal obligation
To Detect and Prevent Fraud and Cybercrime
Identity, Financial, Transaction, Technical Data
Legitimate interests (protecting our business and users); Legal obligation

6. Who We Share Your Data With

We may need to share your personal data with the parties set out below for the purposes outlined in Section 5. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Special Note on Yandex.Metrica (Website Analytics)

Our website uses Yandex.Metrica, a web analytics service provided by Yandex Oy, a company incorporated in Finland, but whose data processing infrastructure is primarily located in Russia.

Purpose: We use Yandex.Metrica to understand how visitors interact with our website and the "Rainbow Riches Free Spins" game, identify popular content, troubleshoot issues, and improve user experience. This helps us see, for instance, which game features are most used or if users encounter difficulties with autoplay options.

Data Collected: Yandex.Metrica collects Technical and Usage Data, such as IP address (pseudonymised), device information, browser type, pages viewed, session duration, and clickstream data. It uses cookies to track user behaviour.

International Transfer (Russia): Please be aware that data collected by Yandex.Metrica is transferred to and stored on servers located in Russia. The European Commission and the UK Government currently do not consider Russia to provide an adequate level of data protection under the UK GDPR.

Our Safeguards: To mitigate risks associated with this transfer, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission/ICO as a legal mechanism for data transfers. We also ensure that the data shared is pseudonymised where possible and does not directly identify you. We continuously monitor the legal and geopolitical landscape regarding data transfers.

Your Choice: You can opt-out of Yandex.Metrica's data collection by following the instructions provided in our Cookie Policy or by installing the Yandex.Metrica opt-out browser add-on.

7. International Data Transfers

As detailed above regarding Yandex.Metrica, some of our service providers may be based outside the UK and European Economic Area (EEA), meaning their processing of your personal data will involve a transfer of data outside the UK/EEA.

Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK/EEA.

8. Data Security

We are committed to securing your data against unauthorised access, alteration, disclosure, or destruction. We have implemented appropriate security measures, including:

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

In the gambling industry, we are subject to specific regulatory obligations from the UK Gambling Commission and AML laws that require us to retain certain data for a minimum period (e.g., 5 years after account closure for transaction and identity data).

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

10. Your Legal Rights

Under UK GDPR, you have several important rights regarding your personal data. We are committed to upholding these rights and making them easy for you to exercise.

You have the right to:

Request Access

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request Correction

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request Erasure

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons.

Object to Processing

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

Request Restriction

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in specific scenarios such as if you want us to establish the data's accuracy.

Request Transfer

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We try to respond to all legitimate requests within one month.

11. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse site usage, and for security purposes. Cookies are small text files placed on your device.

For detailed information about the cookies we use, their purpose, and how you can manage your cookie preferences (including opting out of Yandex.Metrica cookies), please refer to our dedicated Cookie Policy.

12. Responsible Gambling

We are deeply committed to promoting responsible gambling and protecting our players from potential harm. The "Rainbow Riches Free Spins" game includes features designed to support responsible play, such as adjustable stake ranges, autoplay limits (e.g., loss limits, single win limits), and access to game history.

We use certain personal data (e.g., Transaction Data, Usage Data) to monitor for signs of problem gambling behaviour. If we identify such signs, we may intervene, offer support, or impose restrictions on your account in line with our regulatory obligations.

We encourage all players to gamble responsibly and to use our responsible gambling tools. If you or someone you know needs help, please contact the following independent organisations:

13. Fairness and Transparency of Games

We understand concerns about game fairness. The "Rainbow Riches Free Spins" slot game, developed by Scientific Games and provided by Barcrest, operates on a Random Number Generator (RNG) to ensure every game outcome is completely independent and random. The theoretical Return to Player (RTP) is 95.17%, calculated over a large number of plays. This information is provided to assure you that the game is fair and operates as expected in accordance with fair gaming practices and UKGC requirements. Malfunctions void all pays and plays.

14. Affiliate Links and Third-Party Websites

Our website, https://rainbow-riches-freespins.co.uk, may contain links to other websites, including licensed online casinos where you can play "Rainbow Riches Free Spins" for real money. These are often affiliate links, meaning we may earn a commission if you click through and register or make a deposit on that third-party site.

15. Children's Privacy

Our services are strictly not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently gathered personal data from a minor, we will take reasonable steps to delete such information from our records promptly. We conduct rigorous age verification checks as a legal obligation.

16. Changes to This Privacy Policy

We keep our Privacy Policy under regular review to ensure it remains accurate and up-to-date with legal, regulatory, and operational changes. Any updates will be posted on this page, and we will update the "Effective Date" at the top of this policy. For significant changes, we may notify you directly via email or through a prominent notice on our website. We encourage you to review this policy periodically.

17. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your legal rights, please do not hesitate to contact our Data Protection Officer (DPO):

Data Protection Officer

RRFS Digital Ltd.

Email: [email protected]

Address: 14 King Street, London, WC2E 8HN

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at www.ico.org.uk. However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.