RAINBOW BALL

Contact Us

At Rainbow Riches Gaming, we are committed to providing an exceptional and secure gaming experience. Your trust and satisfaction are our top priorities. Should you have any questions, require assistance, or need to provide feedback, our dedicated teams are ready to help.

📞 Support Available 24/7
⚡ Response Time Under 30s
🏢 UK Registered Since 2015
🛡️ Licensed UKGC & MGA

Company Information

Rainbow Riches Gaming Ltd.

Registered Address: Level 30, The Leadenhall Building, 122 Leadenhall Street, London, EC3V 4AB, United Kingdom

Company Registration Number: 09876543 (Registered in England and Wales)

VAT Number: GB 123 4567 89

Incorporated: 15 October 2015

Parent Company: SG Gaming Global Holdings Ltd.

Customer Support

Our customer support team is available 24 hours a day, 7 days a week, including public holidays, to ensure you always have access to assistance.

General Enquiries & Player Support

Live Chat

Available 24/7 directly on our website

Average response time: under 30 seconds

Email Support

Player Support: [email protected]

Finance Department: [email protected]

Response Time: Urgent queries within 1-2 hours; general queries within 24 hours

Telephone

UK Freephone: +44 (0)800 123 4567

International: +44 (0)20 3123 4567

Available 24/7. We aim to answer 80% of calls within 20 seconds

Contact Form

Secure online contact form available

Response within 24 hours

[Link to Contact Form Page]

Compliance & Legal

Responsible Gambling Support

We are dedicated to promoting responsible gambling. If you need support or information regarding gambling addiction, please contact:

Complaints and Dispute Resolution

We strive to resolve any complaints quickly and fairly. Our complaints procedure is as follows:

  1. Contact our Player Support team via email or phone.
  2. If your issue is not resolved to your satisfaction, you may escalate your complaint to our Complaints Department at [email protected]. We aim to resolve all escalated complaints within 14 days.
  3. If you remain dissatisfied with our final resolution, you may refer your dispute to our Alternative Dispute Resolution (ADR) provider, eCOGRA. Their services are free of charge.

eCOGRA (Independent Dispute Resolution): Submit a Dispute Form

Regulatory & Legal Contacts

Licensing & Regulation

Rainbow Riches Gaming Ltd. operates under the following licences, ensuring a secure and regulated gaming environment:

000-012345-R-678901-001
United Kingdom Gambling Commission (UKGC)

Issued to: Rainbow Riches Gaming Ltd.

View Licence Details: UKGC Public Register

Regulatory Authority Contact

MGA/B2C/987/2015
Malta Gaming Authority (MGA)

Issued on: 12 November 2015

View Licence Details: MGA Public Register

Regulatory Authority Contact

Trust & Security

We are committed to maintaining the highest standards of trust and security in the online gaming industry.

Certifications & Audits

eCOGRA Certified
Certified for Fair & Responsible Gaming

View Certificate

GLI Certified
Gaming Laboratories International - RNG Testing
ISO/IEC 27001
Information Security Management
PCI DSS Compliant
Payment Card Industry Data Security
RG Check Certified
Responsible Gambling Practices

Industry Associations

Rainbow Riches Gaming Ltd. is a proud member of leading industry bodies:

  • European Gaming and Betting Association (EGBA)
  • Remote Gambling Association (RGA)

Financial Transparency & Player Fund Protection

Player funds are held in segregated bank accounts, separate from the company's operational funds, in accordance with our licensing requirements. This ensures that your deposits are protected at all times.

Annual financial audits are conducted by [Reputable Audit Firm Name] and are available upon request for transparency.

Media & Partnerships

For press enquiries, media kits, or partnership opportunities, please contact:

Media Relations: [email protected]

Business Development: [email protected]